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Privacy Policy

National Discount Pool Supplies, LLC Privacy Policy

Effective: February 20, 2025

About Us

"We," "us," or "our" means National Discount Pool Supplies, LLC, with its principal place of business located at 4440 Green Bay Rd Kenosha WI US 53144-1715.

About This Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website(s), mobile apps, and other online and offline products, services, and experiences (collectively, the "Services"). Please read this Policy carefully.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us via email at info@shopndps.com.

What Personal Information We Collect and How We Collect It

We collect personal information that you provide directly to us:

  • Contact Information: If you sign up to receive our newsletter, emails, or text messages, we collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services. This includes information provided through our web chat powered by Swell and marketing platform Mailchimp and when you request reviews.
  • Payment Information: To order products or services, you will need to provide payment information (like your credit card information). Your financial information is collected and stored by third-party payment processing companies (Paypal and/or Braintree Powered by Paypal). Use and storage of that information are governed by the respective payment processor's privacy policy.
  • Survey Information: You may provide us with other personal information when you fill out a form, respond to surveys or questionnaires, provide feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information

We use the personal information we collect for the following reasons:

  • To send you our newsletter or other marketing information about our Services that we believe may be of interest to you.
  • To reply to your questions, inquiries, or customer service requests, or to send you notices, updates, security alerts, or support and administrative messages.
  • To provide you with information about the Services that you request or which we feel may interest you.
  • To monitor and analyze trends, usage, and activities in connection with our Services and to improve the Services.
  • To facilitate contests, sweepstakes, and promotions, and to process entries and provide prizes and rewards.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
  • To carry out our obligations arising from any contracts between you and us, including for billing and collection.

How We Share Your Personal Information

We may share your personal information in the following ways:

  • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example, data analytics, research, marketing, and financial services.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • We may be legally required to disclose or share your personal information without your consent in some circumstances, for example, to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services, and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@shopndps.com. For SMS messages, you can reply "STOP" to 866-736-0732 to opt out.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Security

Placing online orders with National Discount Pool Supplies is private and secure. We use secure technology from Big Commerce, including the highest standard in Internet encryption, to ensure your private information is kept secure. This system scrambles your financial data as it travels from your computer to our website, making it useless to anyone but NationalDiscountPoolsupplies.com.

Changes to This Privacy Policy

We have the right to modify this Privacy Policy from time to time. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

National Discount Pool Supplies, LLC 4440 Green Bay Rd Kenosha WI US 53144-1715 info@shopndps.com